International Consultant


Appel d'offres

Available Options
Safe Haven Counsellor

Organizational Context

The Jesuit Refugee Service (JRS) is an international non-governmental organisation (INGO) with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people.  The organisation was founded in November 1980, and currently has ten regional offices and a presence in over 45 countries. JRS undertakes services at local, national and regional levels with the support and guidance of an international office (IO) in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people, while not neglecting their immediate or urgent needs.

Operational Context/Role

The Safe Haven Counsellor will be responsible for counselling and child therapy sessions for all beneficiaries in the JRS Safe shelters and other SGBV survivors in the community. Under the direction and supervision of the Safe Haven Coordinator, he/she will take responsibility for all counselling activities in the Safe Haven Program

Kakuma Refugee Camp – Kenya

Report to
Safe Haven Coordinator


·         Plan, coordinate, monitor, offer counselling services to the refugees in the safe shelters and other survivors of SGBV in the community

·         Develops Counseling tools for counselling sessions

·         Develops child therapy tools and carries out for children in the safe shelters

·         Monitors the progress of the counselling program to ensure adherence to set targets and agreed implementation time-frame and takes follow-up actions in conjunction with the Program coordinator

·         Makes recommendations for further follow up on individual counseling cases

·         Develop/update training modules on counseling and methodologies and carry out training to incentive staff to assist in the implementation of program services.

·         Provides assessment, guidance and in-service training to the incentive staff

·         Contribute to reports writing and provide weekly reporting on activities

·         Ensures that the principle of confidentiality is adhered to.

·         Maintain appropriate documentation and reporting tools.

·         Be actively involved in advocacy on behalf of refugees.

·         Working and counseling groups, communities, and individual sgbv survivors

·         Evaluating clients through conversations, interviews, and observations to determine correct testing or examination

·         Developing a treatment plan that may include counseling, medication, or other services

·         Setting clients goals and discussing treatment plan

·         Helping clients discuss experiences and emotions in group therapy

·         Assisting clients through difficult life changes and challenges

·         Educating clients on strategies and coping skills

·         Accessing client’s needs, and developing strategy to help them

·         Maintaining good working relationships with support networks, implementing partners, and community resources

·         Advising and guiding clients through difficult decisions

·         Carry out an in-depth assessment of needs of survivors, especially those who have undergone severe trauma to address these needs with a multidisciplinary approach.

·         Helping sgbv survivors with a variety of issues such as substance abuse, bullying, anger management, depression, relationships, stress and suicide

·         Offers any other support in the project as may be required



Degree in Counseling or Diploma with proven professional experience.


·         2 years’ experience working as a counselor in emergencies and protracted crisis.

·         Experience and knowledge of community based delivery of Counselling services.

·         Experience in Child Therapy will be an added advantage

·         Experience in working with vulnerable and unaccompanied children

·         Experience of cross-cultural delivery of social services, particularly in refugee/IDPs settings 

·         Experience in managing people/teams and delivering training.

·         Demonstrated experience and commitment to working with marginalized communities.


·         Fluency in English (written and spoken) and excellent writing skills.

·         Fluency in Kiswahili.

Technical Skills

·         Strong analytical, reporting, strategic thinking and planning skills.

·         Strong monitoring and evaluation skills/experience 

·         Knowledge of project cycle management.

·         Good knowledge of MS word, Excel/Office



Contact information

Send your cover letter and CV to the JRS Kakuma Project Director, P.O.Box. 76490, 00508 Nairobi Kenya. Email:, applications to be received before 26th January 2018. JRS is an equal opportunity employer and any canvassing will lead to automatic disqualification.